Book Title: Indian Management Case Studies
Editors: Dr. Jasbir Kaur and Dr. Devyani Ingale
ISBN: 978-81-973428-4-4
Chapter: 26
DOI: https://doi.org/10.59646/imcsc26/192
Author: K. Yamini Bhargavi
Learning Objective:
By using state-of-the-art technology, digital HR streamlines and enhances HR processes, revolutionizing HR. This shift is necessary for modern businesses so that HR departments may become strategic partners rather than just administrative assistants. Human resource analytics systems, employee self-service portals, and AI-driven recruitment tools are at the forefront of this change, automating mundane tasks, improving decision-making, and illuminating workforce dynamics. By delivering personalized and responsive HR services via real-time feedback systems, online learning platforms, and mobile HR applications, digital HR boosts employee engagement and productivity. Problems that arise with introducing digital HR systems include data security, integration, and the need for continuous training. The benefits of agility, cost savings, and happy employees outweigh the difficulties. Digital HR efforts boost HR operations, talent acquisition, and employee retention, according to case studies from Google and IBM. All of these things highlight the importance of digital HR in today’s cutthroat business climate and how it can help organizations succeed.