Book Title: Case Studies in Business Management
Editor: Dr. Nilesh Anute
ISBN: 978-81-979197-9-4
Chapter: 17
DOI: https://doi.org/10.59646/csc17/253
Author: Dr. Amar Prabhakar Narkhede, Associate Professor, ISMS Sankalp Business School, Vadgaon, Pune, Maharashtra, India.
Learning Objectives
This case study aims to analyze the impact of the 2016 demonetization on digital payments in India. Learners will explore the reasons behind the government’s decision, the immediate and long-term effects on cash transactions and digital payment adoption, and the role of financial technology in facilitating this transition. The study will also evaluate the growth in digital payment infrastructure and consumer behavior changes post-demonetization.