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Digital Disruption in the Banking and Financial Services Sector

Book Title: Digital Bharat: Revolutionalizing landscape of corporate world

Editors: Dr. Jasbir Kaur and Mr. Deepak Tulsiram Patil

ISBN: 978-81-986047-1-2

Chapter: 6

DOI: https://doi.org/10.59646/dbc6/326

Author: Prof. Dr. Amey Adinath Choudhari

Abstract

There has been a sea change in the way banks and other financial institutions do business and engage with their clients as a result of digital disruption.  Cloud computing, big data analytics, artificial intelligence (AI), and blockchain are just a few examples of the technological innovations that have brought about remarkable shifts, improving safety, effectiveness, and the consumer experience.  With the use of statistics, case studies, and an examination of the most pressing problems confronting the industry, this article delves into the effects of digital disruption.  At the end, it includes some important takeaways, questions for discussion, and resources for more research.

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