Book Title: Modern Human Resource & Organizational Dynamics
Editors: Dr. D. Deekshith, Dr. M.C. Shibin Tad, Dr. J.S. Kishore, and Dr. N. Arunfred
ISBN: 978-81-69297-55-4
Chapter: 2
DOI: https://doi.org/10.59646/722/2
Author: Dr. Inba Saharan J.R
Abstract
This chapter examines the critical role of emotional intelligence (EI) in effective business leadership. It begins by defining EI and its key components: self-awareness, self-regulation, motivation, empathy, and social skills. The chapter discusses how EI contributes to effective leadership practices, including decision-making, conflict resolution, and team dynamics. It highlights the importance of emotional intelligence in building trust, enhancing communication, and fostering collabouration among team members. Case studies of successful leaders who exemplify high emotional intelligence are presented to illustrate the positive outcomes on organizational performance. The chapter also explores strategies for assessing and developing EI in leaders through training programs, mentorship, and practical exercises. Finally, it discusses the impact of emotionally intelligent leadership on organizational culture and employee engagement.