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A Study on Factors Responsible for Successful E-Filing in Chhattisgarh

Chief Editors:  Mr. Irshadullah Asim Mohammed, Dr. Yogesh Mohan Gosavi, and Prof. (Dr.) Vineeta Kaur Saluja

Associate Editor: Mrs. Sruthi S

Co-Editors: Dr. S. Rajeswari, Dr. Nikhil Saini, and Ms. Atreyee Banerjee

ISBN:  978-81-985805-1-1

Chapter: 63

Authors: Ms. Nida Mabud, Krishna Padhiyar, and Khileshwari Korram

DOI: https://doi.org/10.59646/mrnc63/321

Abstract

This study investigates the factors contributing to the successful implementation of e-filing in Chhattisgarh, India, which was introduced in the assessment year 2006-2007. E-Filing offers a convenient and efficient method for submitting tax returns and other documents electronically. The research focuses on four key factors believed to be instrumental for successful e-filing adoption: cost-effectiveness, user-friendly portal design, system reliability, and time savings. The study explores how cost-effectiveness, achieved by eliminating physical paperwork and associated costs, incentivizes e-filing usage. It examines the significance of a user-friendly portal that simplifies navigation and minimizes technical barriers for users. Furthermore, the research emphasizes the importance of a faultless system that ensures data accuracy and minimizes errors. Finally, the study analyzes how e-filing saves time compared to traditional paper-based filing methods. By investigating these factors, the study aims to identify the strengths of Chhattisgarh’s e-filing system and areas for potential improvement. The findings can contribute to enhancing e-filing adoption rates and promoting a more efficient tax administration system in the state.

References

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