Book Title: Innovations in Management: Emerging Trends and Practices
Editor: Dr. Dattatraya Pandurang Rane
ISBN: 978-81-987266-7-4
Chapter: 11
DOI: https://doi.org/10.59646/imC11/358
Author: Mrs. Aditee Huparikar Shah, Assistant Professor. Indira college of Engineering and Management, Pune, Maharashtra, India
Abstract
Payment banking has changed the face of banking for the better by making complex financial services more accessible to those who lack traditional banking accounts via the use of technology. Services including deposits, payments, and remittances are the main focus of these financial organisations, which operate with restricted banking licenses. They stay out of the credit operations business. Customers’ opinions now matter more than ever before when it comes to the acceptability and success of payment institutions, thanks to the arrival of digital transformation in the financial industry. This chapter delves into the various payment banking models, explains their benefits, and explores customer perceptions of these models’ ease of use, security, and usability.
References
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