Tata Consultancy Services (TCS): Leading the Digital Transformation

Book Title: Indian Management Case Studies

Editors:  Dr. Jasbir Kaur and Dr. Devyani Ingale

ISBN:  978-81-973428-4-4

Chapter: 11

DOI:  https://doi.org/10.59646/imcsc11/192

Author: Prof. Dr. Bipin Sule, Sr. Professor, Vishwakarma Institute of Technology, Pune, Maharashtra, India

Learning Objective:

This case study tries to accomplish multiple crucial learning objectives that are essential for comprehending the role of Tata Consultancy Services (TCS) in digital transformation. This text examines the crucial importance of strategic planning in digital projects, providing a comprehensive overview of how TCS devises and executes successful strategies for its clients. The report also analyses the importance of incorporating technology, demonstrating how TCS utilises cutting-edge technologies like as cloud computing, artificial intelligence, machine learning, and data analytics to facilitate change. TCS emphasises innovation as a fundamental aspect, showcasing how it cultivates a culture of originality to maintain a competitive edge in the digital realm.  Finally, the report examines how TCS enhances organisational agility, allowing client organisations to quickly adapt to market changes and seize opportunities. The case study offers a thorough comprehension of TCS’s leadership in digital transformation by means of these aims.