Author: Dr. Deepak Mehra, Department of Fashion Technology, NIFT, Chandaka Industrial Estate, Bhubaneswar, Odisha – 751024, India
Editors: Dr. Divya Mahajan, Dr. Saumya Vatsayan, Dr. Santosh Kumar, Dr. Priyanka Dadhich
ISBN: 978-81-963849-1-3
DOI: https://doi.org/10.59646/edbookc8/009
Abstract
Artificial intelligence (AI)-driven systems may tailor their support to each individual consumer by analysing their voice or emotions. With the help of technologies like facial recognition and virtual assistants, businesses can quickly gauge their customers’ moods and react accordingly, increasing their long-term profits by offering instant gratification in the form of discounts, refunds, and other incentives. AI’s potential to automate mundane tasks and increase productivity at work will free up time for employees to focus on strategic thinking and creative problem solving. In addition, AI has the potential to aid businesses in making data-driven decisions, which may enhance forecasting and reduce risk. In this chapter, we’ll examine the ways in which artificial intelligence might help businesses save money while improving their service to consumers.