Book Title: Emerging Trends in Commerce and Management
Editor: Dr. Nilesh Anute
ISBN: 978-81-979197-7-0
Chapter: 8
DOI: https://doi.org/10.59646/emc8/255
Authors:
Prof. Dr. Bipin Sule, Sr. Professor, Vishwakarma Institute of Technology, Pune, Maharashtra, India.
Dr. Mahesh Uday Mangaonkar, Professor, Indira School of Business Studies PGDM, Pune, Maharashtra, India.
Learning Objectives
The chapter titled “Supply Chain Management Practices in Indian E-commerce Companies” explores the distinct challenges and opportunities that Indian e-commerce firms encounter when it comes to managing their supply chains. It examines crucial aspects like procurement, logistics, inventory management, and last-mile delivery, and how they are specifically applied in the Indian context. It explores the important role that technology plays in improving the efficiency and effectiveness of supply chain operations. This includes automation, data analytics, and artificial intelligence. By analysing the strategies employed by prominent Indian e-commerce companies such as Flipkart and Amazon India, this chapter delves into the ways in which innovative supply chain practices enhance customer satisfaction and drive business success. In addition, it evaluates the direct and indirect effects of strong supply chain management on customer satisfaction, operational expenses, and competitive edge in the ever-changing Indian e-commerce industry.
References
- Ajwani-Ramchandani, R., Figueira, S., de Oliveira, R.T., Jha, S., Ramchandani, A., Schuricht, L., 2021. Towards a circular economy for packaging waste by using new technologies: the case of large multinationals in emerging economies. J. Clean. Prod. 281, 125139.
- Anderson, A., Chandralingam, R., PraveenKumar, T.R., 2021. Impact of COVID-19 pandemic on plastic surge and environmental effects. Energy Sources, Part A Recovery, Util. Environ. Eff. https://doi.org/10.1080/15567036.2021.1900456.
- Anute N, Deshmukh A (2015) Consumer Buying Behavior towards Cosmetic Products, International Journal in Management and Social Science (Impact Factor- 4.358), Vol.03 Issue-07, ISSN: 2321-1784, Page no- 25-34.